Frequently Asked Questions

Everything you need to know about your Bondi Sands experience, from tanning tips to shipping updates.

How long does it take for my order to be processed and shipped?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while express options are available at checkout for faster delivery.

Can I return a product if I am not satisfied?

Due to the nature of our cosmetic products, we can only accept returns on items that are unopened, unused, and in their original packaging within 30 days of purchase.

Are Bondi Sands products vegan and cruelty-free?

Yes, we are proud to be a PETA-certified cruelty-free brand. The majority of our products are also vegan-friendly; please check the specific product description for the vegan symbol.

How do I choose the right tan shade for my skin tone?

We recommend our 'Light/Medium' range for those with fair complexions, 'Dark' for an olive base, and 'Ultra Dark' for experienced tanners looking for the deepest results.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services such as Afterpay and Klarna.

Will the self-tanner stain my clothes or bed sheets?

While our formulas are designed to absorb quickly, we recommend wearing loose, dark clothing while your tan develops and waiting until it is fully dry before coming into contact with light-colored fabrics.